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Nov. 15, 2019 | Friday
Local News
Niagara Health's mobile app could be 'game-changer,' hospital says
Niagara Health Navigator can be downloaded for free from the App Store or Google Play. (Supplied photo)

Niagara Health has released an innovative app to help connect patients to their care providers and provide access to health information.

The Niagara Health Navigator can be downloaded free from the App Store or Google Play.

The app displays wait times in emergency departments and urgent care centres. Users can rate their experience, express a concern or thank the Niagara Health staff. The app also shows sites and services, and Niagara Health’s news and Twitter feeds.

In the future, the app developed in partnership with Identos Inc. and nCipher, could do a lot more.

“Niagara Health Navigator provides us with a unique opportunity to support patients and families to more easily access their health information, navigate the health care system and connect with their team of providers,” Sime Pavlovic, Niagara Health’s chief information officer, said in a statement.

“The Navigator will do all of this and more, and it will be easily accessible on mobile devices using a single sign-on, while maintaining the highest security and privacy standards.”

Users are asked to provide feedback on the app’s content to help prepare for future releases and make the app “user-friendly and effective.”

Future features could also include appointment notifications and checking test results, according to the media release.

“Using mobile technology to its fullest potential is a game-changer for health care,” Niagara Health’s interim president Angela Zangari said in a statement.

“Niagara Health Navigator’s impact on our patients’ experiences will put Niagara Health at the cutting edge of a connected healthcare system. We appreciate our community’s feedback which will help us to improve the patient experience.”

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